VITELLO'S RESTAURANT PRIVACY POLICY

Last Updated: February 5, 2025

 

1. INTRODUCTION

At Vitello's Restaurant ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, join our text messaging program, or subscribe to our email communications.

2. INFORMATION WE COLLECT

We may collect the following types of information: - Name and contact information (email address, phone number) - Reservation details - Dining preferences and special requests - Marketing preferences - Website usage information

3. HOW WE USE YOUR INFORMATION

We use your information to: - Process your reservations - Send you promotional offers and updates - Respond to your inquiries - Improve our services - Send text message updates (with your consent) - Deliver email newsletters (with your consent)

4. TEXT MESSAGE PROGRAM

By opting into our text message program, you consent to receive recurring automated marketing messages at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.

5. EMAIL COMMUNICATIONS

When you subscribe to our email list, you'll receive updates about special events, promotions, and news. You can unsubscribe at any time using the link provided in each email.

6. INFORMATION SHARING

WE DO NOT SELL, RENT, OR SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR THEIR MARKETING PURPOSES. We may share your information only in the following circumstances: - With service providers who assist in our operations (e.g., reservation systems) - To comply with legal obligations - To protect our rights or property

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

8. YOUR RIGHTS

You have the right to: - Access your personal information - Correct inaccurate information - Request deletion of your information - Opt-out of marketing communications - Withdraw consent for text messages

9. CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

11. CONTACT US

If you have questions about this Privacy Policy, please contact us at: Vitello's Restaurant 4349 Tujunga Ave Studio City, CA 91604

12. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws.

13. COOKIES AND TRACKING

Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies.

14. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

15. ACCESSIBILITY

This Privacy Policy is available in accessible formats upon request.